Coaching & Education case studies
AI-Powered Admissions Knowledge Assistant
NYU's undergraduate admissions team handles thousands of questions across campus tours, webinars, and day-to-day operations. Inconsistent answers were creating friction at every touchpoint. We built an internal AI assistant trained on approved admissions knowledge, deployed across four environments, that gives staff and ambassadors instant, on-brand responses and cut counselor escalations by an estimated 70-80%.
70-80%
fewer questions escalated to counselors
AI Enrollment, CRM & Program Automation
A full lead-to-enrollment engine for a youth mentorship program, running from Facebook Ads through AI chatbot qualification, automated CRM pipelines, payment and scholarship workflows, all the way to automatic Skool community placement by tier.
300+
students managed with a small team
AI RPL Document Automation
An AI document engine that converts competency-conversation transcripts into completed, compliance-aligned qualification files, cutting 5-6 hours of prep per student and expanding from one document template to four.
5-6 hrs
saved per student file