Automatically sends guests a personalized upgrade offer in the days before arrival when a higher room category is available, at a price point calculated to be compelling while still profitable. The offer goes out through SMS or email without any sales effort from your team, and guests can accept with a single tap.
Because the timing is close to arrival when travel excitement is high and the price is lower than the full rack rate, acceptance rates are significantly better than offers made at booking. Properties typically see meaningful incremental revenue per booking without adding any staffing.
From trigger to result, here is the flow at a glance.
Arrival Approaches
A higher room category is available pre-arrival
AI Prices Offer
Calculates a compelling yet profitable upgrade price
Sends Upgrade Offer
Texts or emails a one-tap upgrade
Incremental Revenue
Higher acceptance, no extra staff effort
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