An always-on AI assistant that handles guest questions through text message, WhatsApp, and your website chat without any human intervention. Guests ask anything from checkout times to restaurant hours and get an accurate answer instantly, day or night.
It pulls answers from your property knowledge base so responses are always on-brand and consistent. The result is happier guests, fewer calls to the front desk, and staff freed up for tasks that genuinely need a human touch.
From trigger to result, here is the flow at a glance.
Guest Messages In
Question arrives by text, WhatsApp, or web chat
AI Understands
Reads question and finds the right answer
Pulls Knowledge Base
Drafts on-brand reply from property details
Instant Answer
Guest helped fast, front desk freed up
Want this built for your business?
Book a free 30-minute AI audit. We will scope exactly how to implement this in your workflow.