Sends a personalized review request to guests at the optimal moment after checkout, typically a few hours after departure when the experience is fresh but the travel stress of checkout has passed. The message goes out through the channel the guest prefers, with a direct link to your most important review platform.
Because the timing and personalization are handled automatically, request volume is consistent regardless of how busy your team is. More review requests sent at the right moment translates directly into a higher volume of positive reviews and a better overall rating.
From trigger to result, here is the flow at a glance.
Guest Checks Out
Departure starts the optimal timing window
AI Picks Moment
Waits for the ideal post-checkout window
Sends Review Link
Messages a direct link on preferred channel
More Positive Reviews
Consistent requests lift your overall rating
Want this built for your business?
Book a free 30-minute AI audit. We will scope exactly how to implement this in your workflow.