Verifies attendance the morning of to protect the schedule. On the day of each appointment, this system sends a quick confirmation message asking the patient to confirm they are still coming, and if they signal they are not, the front desk is immediately notified so the slot can be offered to a waitlisted patient.
This last check catches last-minute changes before they become wasted provider time. Practices that use same-day confirmations consistently report fewer gaps in daily schedules.
From trigger to result, here is the flow at a glance.
Morning Of Visit
Quick confirmation message goes to patient
AI Checks Reply
Reads whether the patient is still coming
Front Desk Notified
Open slot offered to a waitlisted patient
Fewer Daily Gaps
Last-minute changes caught before lost time
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