Tracks and responds to reviews across health platforms. This system monitors your profiles on Google, Healthgrades, Zocdoc, Yelp, and other relevant platforms for new reviews, alerts your team immediately, and can draft or post responses based on your guidelines.
Patients researching providers read reviews carefully and pay attention to whether and how the practice responds. An active, thoughtful response strategy signals to prospective patients that you take patient experience seriously.
From trigger to result, here is the flow at a glance.
New Review Posted
Feedback lands on Google, Yelp, or Healthgrades
AI Reads Sentiment
Interprets the review against your guidelines
Team Alerted, Draft Ready
Notifies staff and drafts a response
Active Reputation
Thoughtful replies reassure prospective patients
Want this built for your business?
Book a free 30-minute AI audit. We will scope exactly how to implement this in your workflow.