Sends homeowners a heads-up when the tech is en route. The moment a crew member marks themselves as heading to the job, the customer automatically receives a text letting them know the technician is on the way and including an estimated arrival window.
This reduces anxious phone calls to your office asking where the crew is, and homeowners feel respected and informed. Customer satisfaction scores rise, which leads directly to better reviews and more referrals.
From trigger to result, here is the flow at a glance.
Tech Heads Out
Crew marks themselves en route
AI Builds Window
Calculates estimated arrival time
Heads-Up Text
Customer told the tech is coming
Better Reviews
Informed homeowners refer you more
Want this built for your business?
Book a free 30-minute AI audit. We will scope exactly how to implement this in your workflow.