Asks customers to confirm so crews never roll out wasted. Rather than assuming every booked job will happen, this tool sends customers a confirmation request a day or two before and asks them to reply or click to confirm.
If they do not confirm, a follow-up goes out, and if there is still no response, your team is flagged to call before the crew leaves the yard. You stop sending trucks to appointments that were never going to happen.
From trigger to result, here is the flow at a glance.
Job Upcoming
A booked visit is a day out
AI Tracks Response
Watches whether the customer confirms
Follow-Up Or Flag
Resends, then alerts team to call
No Wasted Trucks
Crews only roll on confirmed jobs
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