Sends a personalized review request to customers at the optimal time after delivery, with a direct link to the review platform most valuable to your business, and follows up with a gentle reminder if the first message did not prompt a response. Product reviews directly influence purchase decisions for shoppers who are considering a product they have not bought before, and a store with more, fresher reviews consistently converts at a higher rate than one with fewer.
Asking for reviews manually is inconsistent and falls behind when the team is busy, but automation ensures every order that could generate a review receives a request. Review volume compounds over time because each satisfied customer you ask adds to the social proof that converts future buyers.
From trigger to result, here is the flow at a glance.
Order Delivered
A customer receives their purchase
AI Times Request
It picks the optimal moment to ask
Request Sent
Personalized review link sent, gentle reminder follows
Growing Proof
More fresh reviews convert future buyers over time
Want this built for your business?
Book a free 30-minute AI audit. We will scope exactly how to implement this in your workflow.