Identifies shoppers who spent significant time viewing specific products but left without adding anything to their cart, and sends a personalized message referencing the exact products they looked at to bring them back at a moment of high intent. Browse abandonment represents an earlier stage of interest than cart abandonment, and the outreach is effective precisely because it is relevant to what the shopper actually engaged with.
It converts a category of visitors who would otherwise be lost entirely because they never gave you a direct signal of checkout intent. Combined with cart recovery, browse abandonment outreach captures a much wider portion of your high-intent traffic.
From trigger to result, here is the flow at a glance.
Browsing Tracked
Shopper views products but adds nothing
AI Spots Intent
It identifies the exact items they engaged
Personal Message
Outreach referencing those specific products sent
Lost Visitors Won
High-intent traffic recaptured before it disappears
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